Terms & Conditions

1. About Our Service

Customers Support Line is an independent telecom consultancy service. We provide guidance and support to help customers navigate telecom-related enquiries. We are not affiliated with, endorsed by, or connected to any mobile network operator, including but not limited to O2, EE, Vodafone, or Three.

By using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Service Description

We offer telephone-based consultancy and support services for telecom customers. Our team can assist with general enquiries, billing guidance, and help you understand your options when dealing with telecom providers.

Our service is available 24 hours a day, 7 days a week. Call charges may apply depending on your phone plan.

3. Use of Website

You may use this website for lawful purposes only. You must not use this site in any way that breaches any applicable local, national, or international law or regulation, or to send or procure the sending of any unsolicited or unauthorised advertising material.

4. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Customers Support Line unless otherwise stated. All product names, logos, and brands mentioned are property of their respective owners and are used for identification purposes only.

5. Limitation of Liability

The information provided through our service is for general guidance only. While we endeavour to keep all information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information provided.

In no event shall Customers Support Line be liable for any loss or damage, including without limitation, indirect or consequential loss or damage arising from the use of our services or this website.

6. Call Charges

Calls to our support line may be charged at your network provider's standard rate. Please check with your provider for specific call costs. We are not responsible for any charges incurred by your network provider.

7. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the revised terms.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at support@customersupportline.com or call us at 0330 059 7048.